Terms & Conditions

  1. Navidium consulting, training, and development services (“Professional Services”) are charged on a time-and-materials basis at the rate of 1500 Euros per day. Navidium’s daily rates are based on an eight-hour workday. Scheduled service dates will be agreed upon mutually, subject to availability of Navidium personnel. All professional services will be provided remotely and/or at Customer’s site, as mutually agreed, in minimum increments of one (1) full day.
  2. The above person-day and fee estimates are based on the existing requirements communicated by Customer for the project described above (the “Project”). More work may be required to meet the scope. Navidium will notify Customer via email of any expected changes to the estimate as they become known. The final invoice will reflect actual time spent by Navidium on the Project.
  3. Customer agrees to work with Navidium in a reasonable manner and to provide all Customer-owned materials and/or information (if any) necessary for Navidium to perform and deliver the Project.
  4. Development and deployment of Customer’s Navidium Products will remain at all times under Customer’s control and direction. Ultimate responsibility for development and deployment of Customer’s Navidium Products remains with Customer, and Navidium will not be liable to Customer or any third party for any damages relating to any delay, noncompletion, failure to deploy, or performance of any Navidium application.
  5. Navidium’s Professional Services will materially conform to the Project specifications set forth in this Order and be of a professional quality conforming to generally accepted industry standards and practices. If any Navidium Professional Services do not meet the foregoing requirements, Customer will notify Navidium in writing of the details of such non-complying Professional Services within thirty (30) days following completion of the Professional Services described in this Order. Customer’s exclusive remedy and Navidium’s entire liability for such non-complying Professional Services will be (i) the reperformance of the non-complying Professional Services, or (ii) if Navidium cannot reperform the Professional Services, recovery of the fees paid Navidium for such non-complying Professional Services.
  6. Navidium will own all right, title and interest, including all intellectual property rights, in all software, documentation, deployment guides, training materials, and other deliverables or information provided or developed by Navidium in the course of delivering the Professional Services; provided that Customer shall retain ownership of its pre existing materials disclosed to Page No: PAGE 10 – Stena Bulk Navidium in connection with the Professional Services, whether or not any such materials are included in a deliverable. Customer shall have a nonexclusive, non-transferable, fully paid up right and license to use the Project deliverables and information provided by Navidium solely in connection with Customer’s use of its subscription to the Navidium platform.
  7. Customer will pay (or reimburse Navidium for) all reasonable Navidium travel-related costs in accordance with Customer’s current T&E policy.
  8. Navidium may use subcontractors to perform work under this Agreement provided that Navidium takes full responsibility for such subcontractor’s performance.
  9. Fees due to Navidium hereunder are exclusive of all applicable sales, use, value-added and other taxes, and all applicable duties, tariffs, assessments, export and import fees, or other similar charges, and Customer will be responsible for payment of all such items (other than taxes based on Navidium’s income) arising from the payment of the fees or the provision of access to the Navidium Service to Customer. Customer will make all payments to Navidium free and clear of, and without reduction for, any withholding taxes; any such taxes imposed on payments of fees to Navidium will be Customer’s sole responsibility, and Customer will provide Navidium with official receipts issued by the appropriate taxing authority, or such other evidence as Navidium may reasonably request, to establish that such taxes have been paid.
  10. This Agreement will automatically renew for additional one (1) year terms (or for term purchased if different than one year) (each, a Renewal Term, and the Initial Term, collectively with any and all Renewal Terms, shall be referred to as the Support Term), unless either party provides the other (or if purchased through a reseller, you provide reseller) with written notice of its intent not to renew the agreement at least ninety (90) days prior to the end of the then current Initial Term or Renewal Term.